KEY ACCOUNT MANAGER

Dokka Fasteners AS is an industrial company with headquarter in Dokka, Norway, and sister companies in Denmark & Lithuania. We have approx. 140 employees, with main production facilities in Norway and a newly established production and administration services in Klaipeda, Lithuania.

Dokka Fasteners core business is production and sales/distribution of special bolts for construction purposes. We produce high quality, critical bolts, mainly for the wind market, oil and gas industry and within heavy engineering. The last year Dokka Fasteners has also become a sub-supplier within the defense industry. Dokka Fasteners Dokka has a turnover of approx. 40 MEURO.

Dokka Fasteners is part of the Würth Group, a worldwide company with headquarter in Germany. The group had a turnover of more than 20 billion EUR in 2023 and have 89.000 employee.

We are strengthening our sales team and are looking for an experienced and confident key account manager.

As our Key Account Manager, you will be responsible for developing and maintaining strong relationships with our key customers. You will focus on understanding customer needs, developing tailored solutions, and ensuring their satisfaction with our products and services. You will report to the Sales & Marketing Director and will play a central role in further strengthening our position in the market.

In the role, the most important tasks will be as follows:

• Develop a comprehensive sales strategy aimed at nurturing your customer base.
• Identify and target new market segments and potential customers.
• Foster strong customer relationships through active sales efforts, regular customer visits, follow-ups on business opportunities, tours of the production facility in Norway, negotiating agreements, and ensuring smooth implementation of new contracts within the organization.
• Coordinate internal meetings with technical teams as needed.
• Conduct regular status updates with the head of sales and engage in budget planning sessions.
• Collaborate with the technical department to evaluate and confirm customer requirements.
• Adhere to established internal protocols for prospecting, tender submissions, pricing strategies, and finalizing agreements.
• Ensure effective internal execution of agreements within the company.
• Engage in company fairs and manage follow-up activities post-events.

Who are we looking for to fill this role?

We envision that you thrive in a fast-paced and exciting job, where you are frequently on the move meeting new and existing customers. To succeed in this position, you are a strong relationship builder who enjoys and understands the industrial sector.
Perseverance and initiative are important, while you are also goal-oriented and set high standards for yourself.

Personally, you are an experienced, enthusiastic, and sales-driven team player who is motivated by achieving goals, which in turn contributes to further growth. The customer group is primarily within defense and oil & gas sector. Timing and long-term thinking are key to success in our sector. A strong focus on good customer and product understanding is essential. Relevant IT skills are also important.

Desired qualifications/characteristics:

• Technical education and/or sales/business education with relevant technical sales experience.
• Several years of experience in technical B2B sales
• Good knowledge of the sales process
• Fluency in Norwegian, both written and spoken
• Fluent in English with the ability to negotiate and communicate technical concepts effectively at a negotiation and technical level
• Proficient in MS Office, especially MS Excel'
• Experience with ERP and CRM systems
• Good business understanding with a strategic approach to sales
• Skilled at developing long-term relationships
• Strong sales and negotiation skills
• Independent with a high level of self-motivation

Ideally, you reside in the eastern part of the country.

Why choose Dokka Fasteners as your employer?

At Dokka Fasteners, you will find a good working environment where we value social gatherings and activities. You can expect a varied workday with a wide range of tasks. We are focused on competence development, and there will be opportunities both internally and externally through Würth Business Academy or other external educational institutions. We offer good insurance and pension schemes, including AFP, a well-subsidized cafeteria, and support for training if that appeals to you. You will feel that you are working in an international company with a solid and stable owner and partner in Würth.

Are you looking for new challenges? Now you have the opportunity!

For more information about the position, contact our advisor at Adecco Select, Hilde Bolstad: 481 44 303 | hilde.bolstad@adecco.no

Application deadline January 19, 2025.

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